Frequently Asked Questions

MOST ASKED

WHAT TYPES OF TRIPS DOES TJGT PLAN?
The Journey Group Travel designs luxury, high-touch travel experiences across the globe. Whether it’s a bespoke honeymoon in Europe, a seamless family getaway in the Caribbean, a CEO wellness retreat in Patagonia, or an expedition to Antarctica, we bring your vision to life with expert planning and insider access. Our team may not have every answer offhand, but we know exactly where to find them—quickly and efficiently—ensuring even the most complex travel requests are handled with ease.
WHO IS YOUR IDEAL CLIENT?

Our ideal client values authentic, purpose-driven travel—whether it’s an inward journey of wellness, like finding solitude on a pristine Caribbean beach, or an outward exploration, such as immersing yourself in the flavors and history of Tokyo on a custom foodie tour. We welcome all types of travelers, from honeymooners and multi-generational families to solo adventurers, corporate incentive groups, and destination wedding couples. No matter the occasion, we craft meaningful experiences designed to inspire and transform.

WHAT EXACTY WILL TJGT PLAN FOR ME?

A standard TJGT itinerary includes airfare, ground transportation on location, hotel accommodations, exploratory tours, travel insurance, and often VIP services like expedited customs and immigration processing. We typically bundle these components into a comprehensive package, but for those who prefer a more customized approach, we offer a flat $200 concierge fee to handle individual bookings such as restaurant reservations, babysitting, scuba diving, attraction tickets, and other special services. Whether bundled or à la carte, every detail is thoughtfully arranged to enhance your journey.

WHAT STANDARD OF CARE GOES INTO EVERY TRIP TJGT PLANS?

Every trip we plan at The Journey Group Travel is crafted with an uncompromising standard of care. Our diverse team collaborates to ensure each journey is thoughtfully designed, leveraging our expertise and global network. Our clients arrive expected because we personally communicate their preferences and needs to our partners at every hotel. They arrive prepared because we provide all the details needed for a seamless experience from door to door.  We plan thousands of trips a year and ensure all our clients feel they are a priority. 

DOES TJGT CHARGE A FEE FOR PLANNING MY TRIP?
Yes. Like any professional service, our expertise, time, and industry knowledge are valuable. We charge an upfront research and planning fee, ensuring we can dedicate our full attention to crafting your perfect trip. This fee is discussed and agreed upon before any work begins, providing transparency and clarity from the start.